Shipping & Returns
Return & Exchange Policy
Shipping Policy
SHIPPING TIME
Domestic orders:3-5 Business days
International orders:10-14 Business days
SHIPPING RATES
Domestic orders:1,000 Yen
International Orders: 4,000 Yen
*Please be advised that the recipient is responsible for paying import duties, i.e. custom tax and/or handling fees.
PAYMENT METHODS
Payment can be made with all major credit card providers.
*All prices on our website are in yen.
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If you are not completely satisfied with your purchase, you have 90 days after your parcel was delivered to return your items back to us.
In order to process a refund, the goods must be returned to us intact, unworn, and undamaged.
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The buyer is responsible for a return and exchanges, if:
• The product does not meet customer expectations.
• The selected size does not fit the customer's measurements
• Customer simply want a change for another product or return it.
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We will be responsible for shipping costs and product refunds that those products that meet the following conditions:
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Products with manufacturing defects that make it impossible to use.
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The product or item received is totally different from what was ordered.
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The size shipped out is not the same as the size placed in the order.
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Your item is damaged upon receipt.
*Once received the returned items, we will process the refund within 7-10 working days. Please allow up to 10 working days for the refundable balance to appear within your bank account – this time period is dictated by your bank and is out of our control.