top of page

Shipping & Returns

Return & Exchange Policy

Shipping Policy

SHIPPING TIME

Domestic orders:3-5 Business days

International orders:10-14 Business days

 

SHIPPING RATES

Domestic orders:1,000 Yen

International Orders: 4,000 Yen

*Please be advised that the recipient is responsible for paying import duties, i.e. custom tax and/or handling fees.

 

PAYMENT METHODS

Payment can be made with all major credit card providers.

*All prices on our website are in yen.

If you are not completely satisfied with your purchase, you have 90 days after your parcel was delivered to return your items back to us.

In order to process a refund, the goods must be returned to us intact, unworn, and undamaged.

The buyer is responsible for a return and exchanges, if:

• The product does not meet customer expectations.
• The selected size does not fit the customer's measurements
• Customer simply want a change for another product or return it.

We will be responsible for shipping costs and product refunds that those products that meet the following conditions:

  • Products with manufacturing defects that make it impossible to use.

  • The product or item received is totally different from what was ordered.

  • The size shipped out is not the same as the size placed in the order.

  • Your item is damaged upon receipt.

*Once received the returned items, we will process the refund within 7-10 working days. Please allow up to 10 working days for the refundable balance to appear within your bank account – this time period is dictated by your bank and is out of our control.

bottom of page